FAQ

Let's answer some questions

Have questions about Chanalytics? We've got all the answers you need.

Why should our brand partner with Chanalytics?

It's simple. Chanalytics is the future of Digital Omnichannel, and the ONLY way to for you as a brand to understand your retailer.com shoppers in real-time. Drive your own brand's growth for your retailer.com partners like never before.

Why should our retailer.com partner with Chanalytics?

It's simple. Chanalytics enables your brand partners to do real-time performance marketing (marketing attribution, conversion, path to purchase, category bench-marketing, etc.) for the firs time ever to your retailer.com site. And brands invest where they have real-time visibility.

Want more traffic, higher conversion rates, and additional support from your brand partners? Sign up today for Chanalytics!


How much does it cost?

Our pricing is a SaaS subscription commesurate with eCom data volume, just like many other enterprise platforms. We also charge less for less complicated data architecture. :) Reach out today to learn more.

Can I trust the data?

In short, yes. Absolutely. In a 2020 world, everyone talks about "analytics" in extremely loose terms. Analytics used to be the real thing not some approximation or extrapolation. We are not panel based data or subpar methodology. If Chanalytics told you that 542,546 people visiting your PDP on BestBuy.com last month, that's because 542,546 people actually did. :)

How do I know that my data is safe?

We started Chanalytics with European retailer.com partners with some of the strictest cyber-security and GDPR requirements out there. And that was 2015. We have been years ahead of all security and GPR requirements. Your data is very safe.